C222 Platform Terms & Conditions

Core Policies at a Glance

1. General Terms & Conditions

C222.win (hereinafter referred to as "c222" or the "Platform") is an internationally licensed online gaming platform. These Terms & Conditions constitute a legally binding agreement between c222 and the user. By accessing, registering on, or using any service on the Platform, you are deemed to have accepted these terms.

C222 reserves the right to amend these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

• These terms are provided in Bengali; however, the original English version shall prevail for legal interpretation.
• c222 reserves the right to suspend or permanently discontinue any service at any time.
• Copying, reproducing, or using any part of the platform for commercial purposes is strictly prohibited.
• c222's logo, name, or brand identity may not be used without prior authorisation.

2. Account Rules

Accurate and complete information is required when registering on c222. Accounts created with false information may be closed at any time and any balance may be forfeited.

• Each person may register only one account. If multiple accounts are found sharing the same device, IP address, or payment method, all associated accounts will be closed.
• Keeping your account password confidential is solely your responsibility. Sharing account access with others is strictly prohibited.
• c222 may request a national ID, passport, or other documents for verification at any time.
• Withdrawals may be delayed if KYC (Know Your Customer) verification has not been completed.
• If suspicious activity is detected on an account, c222 may temporarily freeze it pending investigation.

3. Age Verification & Eligibility

C222 is a responsible gaming platform. Online gaming is strictly for adults — adherence to age restrictions is one of the core principles of these Terms & Conditions.

• You must be at least 18 years old to register on c222.
• Minors are strictly prohibited from opening or using an account.
• c222 may request government-issued ID at any time for age verification purposes.
• If age verification fails, the account will be closed and any deposited funds will not be refunded.
• Registration is not permitted from countries or regions where online gaming is prohibited by law.

4. Deposit & Withdrawal Policy

C222 supports deposits and withdrawals via popular payment methods including bKash, Nagad, and Rocket. All transactions are governed by these Terms & Conditions.

• Deposits are generally credited instantly or within 15 minutes.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• KYC verification is mandatory before withdrawals. Withdrawal requests may be held until verification is complete.
• Minimum deposit and withdrawal limits vary by payment method — full details are available on the Cashier page.
• Only payment methods registered in your own name may be used. Transactions through third parties are not permitted.
• c222 reserves the right to hold any payment if there is suspicion of money laundering or suspicious financial activity.
• Any funds incorrectly credited due to a technical error cannot be withdrawn and will be reversed.

5. Bonus & Promotion Terms

C222 regularly offers a variety of bonuses and promotions. Each bonus is subject to its own specific terms and conditions, which users are required to follow.

• The welcome bonus is available to new members only and can be claimed once.
• To withdraw bonus funds, you must meet the applicable wagering requirement (typically 20–30x).
• Bonuses are generally valid for 7–30 days. Any bonus not used within the specified period will be forfeited.
• Some games may have restrictions on bonus wagering. Full details are available on each offer's page.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• If bonus abuse is detected, all bonuses and associated winnings will be cancelled.

6. Gaming Rules

All c222 games are powered by internationally certified RNG technology and are regularly verified through third-party audits. The following rules apply across all games.

• Each game has its own rules, which are provided within the game itself. Reading the rules before playing is mandatory.
• If a game is interrupted due to a technical error, c222 reserves the right to void that round and refund the wager.
• Using bots, automation tools, or any third-party software to play games is strictly prohibited.
• Any evidence of collusion, cheating, or other fraudulent gameplay will result in permanent account closure.
• In Live Casino games, the dealer's decision is final. Misconduct toward the dealer is strictly prohibited.
• In Fish Games and slots, each spin or shot is independent — previous results have no effect on future outcomes.

7. Responsible Gaming

C222 believes gaming is a form of entertainment — not a solution to financial problems. Ensuring responsible gaming is a key part of these Terms & Conditions.

• Users can set their own daily, weekly, and monthly deposit limits.
• You can temporarily close your account for a set period using the self-exclusion option.
• Once a cooling-off period is activated, access to your account will be restricted for the specified duration.
• If c222 detects signs of problematic or addictive behaviour, the user will be notified and their account may be reviewed.

For more details, visit our Responsible Gaming Page Visit.

8. Account Closure & Suspension

C222 may close or suspend an account without prior notice for any of the following reasons:

• Registration with Incorrect or False Information
• Operating Multiple Accounts
• Bonus Abuse
• Cheating, using bots, or attempting to hack the system
• Money Laundering or Suspicious Financial Activity
• Operating an account on behalf of a minor or ineligible person
• Abusive behaviour or threats directed at c222 staff

9. Privacy & Data Protection

C222 treats your personal information with the utmost care. Our full Privacy Policy is published separately and forms an integral part of these Terms & Conditions.

• Your data is protected with 256-bit SSL encryption.
• c222 never sells your information to third parties.
• Information may be disclosed to regulatory authorities where legally required.
• Users may request deletion of their personal data at any time.

For more details, visit our Privacy Policy Page Read.

10. Dispute Resolution

If you have a complaint or dispute, please contact c222's customer support team first. Most issues can be resolved through direct communication.

• An initial response is generally provided within 48 hours of a complaint being submitted.
• For complex disputes, we aim to provide a resolution within a maximum of 14 business days.
• If you are not satisfied with c222's decision, you may appeal to the relevant licensing regulatory authority.
• In all dispute resolutions, English-language documents shall take precedence.
• c222 reserves the right to take legal action against any public complaints made on social media.